![]() ![]() However, for some reason (whether it's because of who actually packaged and shipped the order or the MAC warehouses didn't count correctly), one of the warehouses only received 900 lipsticks in Velvet Teddy. That was the plan, it was agreed upon by all parties, end of discussion. Say each ULTA warehouse was supposed to get 1000 pieces each of the MAC lipsticks in each color. I work with vendors in a similar way - when an order is short shipped that means that not all of their inventory arrived that was promised. count the lipsticks you have, put that number for sale.īut whatever, she sent me an e gift card for the purchase price of the lipstick. she explains it was a "short ship" from the vendor. ![]() She explains there are multiple warehouses which would explain why some got it and some didn't. First, what the fuck kind of amateur website doesn't tell you when shit is out of stock? Second, why did people who ordered after me get theirs if it was out of stock? Third, if I had known that I didn't really get it, I would have made the effort to go to a store but since my order confirmation came through, I didn't. I finally talk to her today and I explain that I am frustrated for a few reasons. I get another email asking if I was satisfied with the service I received when I emailed. ok great! then I get another email that says ooops no you're not. someone writes back and is like oh sorry for the confusion you are getting the lipstick. ![]() So I sent an email to ulta asking for clarification. ![]()
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